Need help?
If you require any assistance with your Qatar Airways flight cancellations, our Customer Service team are always happy to help you with anything you need. Reach out to us through our Contact page today and we'll assist you shortly.
Need to cancel Qatar Airways flights? If you booked your Qatar Airways flights through Alternative Airlines and wish to cancel, you can do this through the Manage My Book portal or contact our Customer Service team who will be happy to assist you.
You can sign in online via 'Manage My Booking' using your booking reference. Once you're signed in, you can easily cancel your Qatar Airways flights. We'll show you the total refund you're entitled to based on the airline's fare rules before you proceed to cancel your flights.
Please be aware that many flight tickets are non-refundable, as per the airline's terms and conditions.
You can alternatively contact us through our contact page. Our Customer Service team will explain the policy of your airline/ticket to you and let you know whether you can get any money back on your Qatar Airways flights.
Getting refunds for flight cancellations is normally a challenging task, but with our Cancellation Protection product, it couldn't be easier! You can receive a full refund if you purchased Cancellation Protection during the booking process and need to cancel for emergency reasons, or if you booked refundable flight tickets, at Alternative Airlines.
With a refundable Qatar Airways flight, you can receive a refund before departure, minus the cancellation fee that you will have to pay. You can easily book refundable Qatar Airway flights at Alternative Airlines - simply view the fare rules before checking out.
You can protect your Qatar Airways booking with Cancellation Protection, should you need to cancel your Qatar Airways flights for emergency reasons. With Cancellation Protection, you're entitled to a full refund as long as your reason for cancelling is covered in the Refund Protect terms and conditions.
Qatar Airways' cancellation policy states that you can get a full refund if you cancel your flight within the first 24 hours from when you made your booking and if the flight is after 7 days. This is referred to as a 24-hour cancellation policy. If you booked your Qatar Airways flights with Alternative Airlines and need to cancel within the first 24 hours, you will need to contact us as soon as possible.
We need enough time to receive your cancellation request and process your refund for your Qatar Airways flights. Please be aware that if you contact us outside of business hours to cancel your Qatar Airways flights and the 24-hour window has elapsed by the time we have received your refund request, we may not be able to honour the 24-hour cancellation policy as Qatar Airways may not allow us to issue the refund.
You must contact us between 9am - 8pm UK time if you wish to cancel your Qatar Airways booking within the 24-hour cancellation window and receive a refund.
If you require any assistance with your Qatar Airways flight cancellations, our Customer Service team are always happy to help you with anything you need. Reach out to us through our Contact page today and we'll assist you shortly.
We’re super proud of our Trustpilot rating, but don’t just take it from us. See why millions of others love booking their flights through Alternative Airlines
Get a full refund through Cancellation Protection:
You can request a full refund for your Qatar Airways flight if you purchased Cancellation Protection during the booking process and need to cancel for emergency reasons. Visit the 'Claim My Refund' page to start your refund request process. You will need to prove that you were unable to board your flight due to emergency circumstances - feel free to contact us if you require any assistance with this cancellation method.
Get a refund from a refundable Qatar Airways ticket:
If you booked a refundable ticket for your Qatar Airways flights and wish to cancel, you'll be eligible for a refund minus any cancellation fees needed to process that refund. A non-refundable ticket won't be eligible for a refund.
You will be entitled to a full refund if you cancel your Qatar Airways flights within the 24-hour cancellation policy window. This starts from the moment you book your Qatar Airways flights - you won't be entitled to a full refund after this 24-hour period has elapsed.
For bookings made through Alternative Airlines, you must cancel your Qatar Airways flights through us during our opening hours (9am - 8pm GMT) so that we can offer a full refund if you do so within Qatar Airways' 24-hour cancellation policy window.
If you contact us after business hours, we might not get your refund request and the 24-hour window might have passed, in which case we won't be able to honour the 24-hour refund policy.