If you made a WestJet flight booking through Alternative Airlines and need to cancel your trip, you can easily do so by activating self-service cancellation in the Manage My Booking portal. Or, for personalised assistance, our helpful Customer Service team are also ready to support you.
Simply sign in to Manage My Booking using your booking reference provided by us. Once you're signed in, you should see the option to cancel your WestJet flights. Before you cancel, we'll show you the total refund amount that you'll be eligible for based on the fare rules of your ticket.
Please be advised that a significant number of flight tickets are non-refundable, in accordance with the specific terms and conditions outlined by each airline.
If you'd like to understand more about WestJet's cancellation and refund policy, as well as your eligibility for a refund, please reach out to us through our contact page.
Want to make sure you get your money back when cancelling your WestJet flights? If you booked through Alternative Airlines and added our flight cancellation protection products at checkout, you'll be eligible for a full or partial refund. You can also get a refund if your WestJet ticket is classed as a refundable ticket in the fare rules.
A refundable ticket allows you to receive a refund before departure minus the cancellation fee. You can book refundable WestJet flights at Alternative Airlines. To see if your WestJet flight is refundable, check the fare rules within the booking process before checkout.
With Cancellation Protection, you can get a full refund for your WestJet flights as long as your reason for cancelling is due to an emergency. The emergency reasons covered can be found in the Refund Protect terms and conditions. Please note that Cancellation Protection can only be added during the booking process and not after your booking has been confirmed.
WestJet states that you can cancel your flight without paying any cancellation fees and receive a full refund as long as you do so within 24 hours from the time of booking. If you booked WestJet flights through Alternative Airlines and cancel within 24 hours from the time of booking, we can process a full refund back to your original payment method.
To ensure you receive a full refund for your WestJet cancellation, please contact us as soon as possible or during our operating hours (9am - 8pm GMT). This is so that we have enough time to receive your request and process your refund.
If the 24-hour cancellation window has already expired by the team we receive your request, you won't be eligible for a full refund as WestJet won't allow us to issue the refund.
Our friendly Customer Service team are available to help if you have any questions about cancelling your WestJet flights. Get in touch with us through our Contact page today and we'll be happy to help!
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For WestJet flights booked through Alternative Airlines, you can easily cancel via the Manage My Booking portal (self-service cancellation available) or you can reach out to our Customer Service team who will be happy to help you cancel your WestJet flights.
The cancellation fee for your WestJet flight will depend on the fare type, the booking timeframe and the route you're flying on. For cancellations more than 24 hours after the time of booking, the following cancellation fees apply:
Flights within Canada:
Flights between Canada and all destinations (except Europe and Asia):
Flights between Canada and Europe:
Flights between Canada and Asia:
If you're cancelling your WestJet flight within the first 24 hours from the time of booking, you're eligible for a full refund and won't need to pay any cancellation fees.
If you booked your WestJet flights through Alternative Airlines and added our Cancellation Protection cover to your booking, you're eligible for a refund.
Get a full refund through Cancellation Protection:
WestJet bookings with the Cancellation Protection add-on are eligible for a full refund if you need to cancel due to an emergency. This can be activated either in Manage My Booking, via the Claim My Refund page or by contacting our Customer Service team.
Get a refund through a refundable WestJet ticket:
If you purchased a refundable WestJet flight, you can receive a refund before departure, minus the cancellation fee you may have to pay. You can check to see if your WestJet flight is refundable by reading the fare rules before checkout. You can also contact us and we'll be happy to explain the fare rules to you.
