Go First is an Indian airline that flies passenger flights to destinations within Asia. The airline is based at Chhatrapati Shivaji Maharaj International Airport (BOM), which is also known as Mumbai Airport. Go First is a rebrand of GoAir — GoAir is the name that the airline flew under from 2005–2021
Go First flies to lots of different domestic destinations within India — more than 30 in total. The airline also flies to international destinations all across Asia, targetting cities that are popular leisure spots, such as Bangkok, Dubai, Muscat and Colombo. Although it flies to cities that are all across the continent, these destinations are scattered and it only flies to just over 10 international destinations.
The airline launched flights as GoAir in 2005 with a flight from Mumbai to Ahmedabad. For its first few years of flying, the airline flew to just 4 destinations — Mumbai, Ahmedabad, Goa and Coimbatore. In 2008, the airline launched a load of new flights travelling to destinations in the North East and South of India. In the years following, the airline focussed on domestic flights, gradually building its route network out to offer its passengers more connections within India. In 2018, Go First flew its first international flight, travelling from New Delhi to Phuket, Thailand.
The airline was temporarily grounded in 2020. It returned to the skies before the end of the year and then, in early 2021, rebranded from GoAir to Go First, which is what is the name that it goes by today.
Passengers are given a free carry-on baggage allowance AND a free checked baggage allowance, route dependent.
Passengers are given a free carry-on baggage allowance of 7kg.
This baggage must not exceed the overall dimensions of 108cm (42.5").
On domestic flights, passengers aren't given a free checked baggage allowance.
On international flights, the free checked baggage allowance is as follows:
20kg of free checked baggage allowance on flights from India to: Phuket, Bangkok, Male, Colombo
30kg of free checked baggage allowance on flights from India to: Abu Dhabi, Dubai, Muscat, Doha, Sharjah, Dammam, Kuwait, Muscat
No piece of baggage can exceed the overall dimensions of 158 cm (62").
Excess baggage is available to purchase at a fee.
GoFirst is an ultra-low-cost airline. It only flies with an Economy Class cabin so that it can keep costs down and offer lower-priced tickets.
The Economy Class cabin is stripped-back and simple service but gives passengers everything they need for a low-cost, safe and comfortable flight. There are extra that passengers can pay to add to their flight — seat selection, blocking out the middle seat to give more space and in-flight food but the goal of the Economy Class cabin is mainly to get passengers to their destination, without the cost of extra in-flight services.
Seats are set out in a 3 x 3 configuration.
Passengers can check-in for their flight either online before they arrive at the airport or alternatively, once they arrive.
Passengers can check-in for their flight through the Go First online check-in page. Online check-in closes 2 hours or 1 hour before scheduled flight departure time, depending on the route flown. For domestic flights, it opens 72 hours before and for international flights it opens 48 hours before.
Passengers can check-in at the airport for their flight by visiting the airport of departure. Airport check-in closes 1 hour before scheduled flight departure time. To check-in, passengers must present the relevant travel documents (e-ticket and ID/passport) to one of the airline check-in agents.
There's no in-flight entertainment or WIFI onboard Go First's flights. The airline does have an in-flight magazine with destination inspiration and the most up-to-date airline news, however, this is subject to availability and may not be available on every flight.
Go First has food and drink available to purchase on all flights, with a range of hot drinks (tea and coffees), juices, water, dried noodles, nuts and sandwiches.
Go First flies to more than 35 destinations and flies over 300 daily flights when demand is at regular levels. The airline flies to destinations in India such as Mumbai, Delhi, Goa, Jaipur, Mangalore, Pune, and Lucknow. Internationally, the airline flies to destinations such as Colombo, Phuket, Abu Dhabi and Dubai.
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Chhatrapati Shivaji Maharaj International Airport (BOM), also known as Mumbai Airport, is the main airport in Mumbai, India and the hub airport for Go First. Go First has been using the airport as its hub since it launched flights in 2005 with a service from Mumbai to Ahmedabad. The airport itself has 2 runways and 2 terminal buildings. Before 2021, the airline was based at Terminal 1. But, from 2021 onwards, the airline has moved to Terminal 2 and now uses the terminal as a base indefinitely.
Go First also has a secondary hub at Indira Gandhi International Airport, Delhi (DEL), where it connects many destinations with. The airline uses Terminal 3 at Delhi airport.
Other airlines that use Mumbai airport include Air India, Vistara, Air Asia and IndiaOne Air.
The airline has a fleet of Airbus A320 planes. It uses both Airbus A320-200 and Airbus A320-neo aircraft.