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Unfortunately, Zoom Airlines has ceased operations.
Zoom Airlines has unfortunately ceased operations as of 2008 and is no longer flying. Please take a look at the alternative airlines above that fly similar routes to Zoom Airlines.
About Zoom Airlines
Zoom Airlines was a Canadian low-cost airline that operated scheduled transatlantic flights between 2002 and 2008. It was based in Ottawa, Ontario, and focused on filling a gap in the Canadian leisure travel market. Zoom Airlines offered year-round services to Europe and charter services to various destinations.
Zoom Airlines was founded by Scottish brothers John and Hugh Boyle who both had experience in the travel industry. It initially started as a charter airline before expanding to scheduled services. It's fleet consisted of Boeing 737 and 767 aircraft. Zoom was briefly partnered with Flyglobespan for codeshare flights.
Unfortunately, Zoom Airlines faced financial challenges due to the rising fuel prices and global economic slowdown. It briefly relaunched as XPO Airlines in 2009 but ultimately shut down again in 2010.
Baggage Allowance
Carry-on Baggage
Passengers were permitted a standard allowance of one carry-on item and a personal item, not exceeding a combined weight of 10kg (22 lbs) or dimensions of 55x40x20cm (21.7x15.7x7.9in).
Checked Baggage
Economy Class:
- 20kg (44lbs) for most destinations, potentially with higher allowances for specific routes or booking classes.
Premium Economy/Business Class:
- 30kg (66lbs) or a higher allowance depending on the route or booking class.
Check-In Information
Check-in opening times were likely around 2-3 hours before departure for international flights and 1-2 hours for domestic or shorter regional routes. Both online and airport check-in options were likely available, possibly offered 24 hours before the flight through the airline's website.
Online Check-In
Online check-in allowed passengers to print boarding passes at home or at airport kiosks, streamlining the process at the airport.
Airport Check-In
Airport check-in desks catered to those who preferred not to check in online, with standard baggage drop-off and document verification procedures. Express check-in options for specific passenger categories like premium class or frequent flyers might have been available at larger airports.
Cabin Classes
Economy Class Seats
- Likely standard 3-3 configuration in most Boeing 737 and 767 aircraft, which were their main fleet.
- Average legroom and recline compared to other low-cost airlines at the time.
- Standard fabric seats without much frills, focusing on practicality and basic comfort. Mentions of leather seats in premium economy sections can be found online.
Economy Class Amenities
- Limited in-flight meal service, likely focused on snacks and drinks for purchase. Water and basic beverages might have been complimentary.
- No personal entertainment systems. There may have been overhead screens with limited content options like movies or TV shows.
- Standard essentials like blankets, pillows, and headsets for purchase might have been available. Newspapers or magazines might also have been offered.
Destinations that Zoom Airlines flew to
Before ceasing operations, Zoom Airlines flew across the Atlantic, connecting Canadian travellers to popular European destinations like Paris, Rome and Amsterdam, while also offering sunny getaways in the Caribbean and South America. Beyond Europe, it ventured into Asia with seasonal services to Thailand.
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Hub Airport
Zoom Airlines didn't have a hub airport, however, it did have two operating bases - Ottawa (Canada) and London Gatwick Airport (UK).
The airline's headquarters were in Ottawa, Canada, where it was home to a significant portion of its administrative and operational staff. London Gatwick Airport was the airline's main European gateway, with many Canadian flights arriving and departing from here.
Fleet
Before ceasing operations, Zoom Airlines' fleet consisted of the following aircraft:
- 2 x Boeing 757-200
- 3 x Boeing 767-300ER
Fun fact: each aircraft in the Zoom Airlines fleet had its own name:
- City of Montreal (Boeing 757-200)
- City of Toronto (Boeing 757-200)
- City of Ottawa (Boeing 767-300ER)
- City of Vancouver (Boeing 767-300ER)
- City of Calgary (Boeing 767-300ER)