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Syphax Airlines has resumed commercial flight operations from June 2019. Syphax the airline has secured a new Air Operator's Certificate (AOC) from the Tunisian civil aviation authority (Direction Générale de l'Aviation Civile - DGAC) ahead of its resumption of flight operations. Scheduled flights will then begin under the Syphax brand, with services planned from Tunis, Sfax and Djerba to Algeria, France, Italy and Spain.
Syphax formerly ran between 2012 and 2015 but went into difficulties when Tunisia and Libya as countries were destabilised by the rise of Daesh.
Baggage Policy
Carry-on Baggage
When flying with Syphax Airlines, passengers are permitted one piece of carry-on baggage weighing no more than 8 kg and not exceeding the maximum dimensions of 55 x 35 x 25 cm.
Checked Baggage
Depending on your destination, different weight restrictions are in place for checked baggage. Passengers are allowed between 20-32 kg of checked baggage. You can take up to two pieces of checked baggage with you on flights with Syphax Airlines.
Cabin Classes
Syphax Airlines has two cabin classes - Economy and Business.
Economy Class
Passengers flying in Syphax Airlines' Economy class can expect a standard seating layout with comfortable seats and enough legroom. There is access to in-flight services such as meals and beverages.
Business Class
If you're flying in Syphax Airlines' Business class, you can expect more spacious and comfortable seating with extra legroom. Additional benefits include priority boarding, dedicated check-in counters and a higher checked baggage allowance.
Check-In Information
Online Check-In
Online check-in is available for your Syphax Airlines flight. This can be done via the airline's official website or the mobile app. Online check-in will open 24 hours before departure and close 1 hour before takeoff. If you haven't selected your seats through us at Alternative Airlines, you can do so via Syphax Airlines' online check-in page.
Airport Check-In
If you're unable to check-in online or need to check in your bags, you can check in at the airport. Check-in via Syphax Airlines' dedicated check-in counters. These will open 3 hours before departure and close 45 minutes before takeoff for domestic flights. For international flights, check-in will close 1 hour before departure.
Food & Drink
Food and drink may be offered on your flight with Syphax Airlines - this will depend on your destination and cabin class.
Economy Class passengers can enjoy a lighter meal service (such as a sandwich or a snack) alongside a complimentary drink, e.g., tea, coffee or juice.
Business Class passengers will have a wider range of meal options including hot and cold meals as well as complimentary snacks and beverages.
In-flight Entertainment
Depending on the length of your flight, in-flight entertainment may be provided when you fly with Syphax Airlines.
On longer flights, passengers can enjoy TV shows, movies or music on the individual seatback screens. You can even connect your portable devices to these screens. For shorter flights, it's unlikely that in-flight entertainment is provided as the aircraft being used may not have an in-flight entertainment facility.
Wi-Fi
Syphax Airlines doesn't provide Wi-Fi onboard.
Frequent Flyer Program
Syphax Airlines has its own frequent flyer program called 'My Way'. Passengers that have a My Way membership can earn points or miles for every flight taken with Syphax Airlines. These can then be redeemed for rewards such as free flights, upgrades and other travel-related benefits.
My Way has three tiers of membership - Silver, Gold and Platinum.
Silver Tier
To enter Silver Tier, passengers need to earn 25,000 My Way miles (or take 25 flights inside one calendar year).
Benefits include:
- Priority check-in
- Priority boarding
- Priority baggage handling
- Access to Syphax Airlines' airport lounges
Gold Tier
To reach Gold Tier, passengers need to have 50,000 My Way miles (or take 50 flights inside one calendar year).
Benefits include:
- All benefits from Silver Tier
- Additional baggage allowance
- Priority immigration clearance
Platinum Tier
To achieve Platinum Tier, passengers need to have earned 100,000 My Way miles (or take 100 flights within one calendar year).
Benefits include:
- All benefits of Silver and Gold tiers
- Exclusive access to Business Class lounges
- Personalised service from a dedicated My Way customer service team
- Priority assistance in case of flight disruptions
Destinations that Syphax Airlines flies to
Syphax Airlines operates charter flights to a variety of countries including Tunisia, Libya, France, Saudi Arabia and Turkey, among others.
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Hub Airport
Sfax–Thyna International Airport
Sfax–Thyna International Airport is an airport that serves Sfax in Tunisia. Sfax is the second-largest city in Tunisia. The airport serves as a gateway to the region of Sfax and surrounding areas.
The airport only has one terminal but serves several airlines including Tunisair and Nouvelair. From this airport, you can fly to both domestic and international destinations such as Paris, Tunis, Istanbul and other cities in Europe and North Africa.
Fleet
As of 2015, Syphax Airlines operates its flights with only 2 aircraft in its fleet. These are the Bombardier CRJ-900ER. This aircraft can seat up to 90 passengers and is ideal for short-haul flights, like those operated by Syphax Airlines.
As of 2022, the airline recently acquired a Boeing 737-800 as part of its recertification process.
News
14 November 2022
Tunisia's Syphax Airlines completes recertification
Syphax Airlines, a private Tunisian airline, has successfully completed its recertification and obtained a new air operator's certificate from the Tunisian Civil Aviation Authority. The airline suspended all operations in 2015 due to the rise of terrorist attacks in Tunisia and many financial difficulties. However, it has since restarted operations with a fleet of Bombardier aircraft and has also recently acquired a B737-800, leased from Blackbird Capital, to kickstart its restart plan.