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Unfortunately, NokScoot has ceased operations.
NokScoot Airlines ceased operations in 2020 and is no longer flying. Please take a look at the alternative airlines above that operate similar flights to NokScoot Airlines.
About NokScoot
NokScoot Airlines was a low-cost airline based in Thailand that operated medium to long-haul flights from its base at Bangkok's Don Mueang International Airport. The airline operated flights between 2014 and 2020. It was a joint venture between Nok Air, a Thai budget carrier, and Scoot, a Singaporean low-cost subsidiary of Singapore Airlines.
The announcement of the formation of NokScoot came at the end of 2013. In 2015, the airline launched its first commercial flights and later added Melbourne to its route network. It operated domestic flights between Bangkok, Phuket and Chiang Mai, but primarily focused on international routes to Tokyo, Seoul, Osaka, Taipei, Hong Kong and Sydney, among others.
NokScoot operated its flights with Boeing 787-9 Dreamliner aircraft in its fleet. Unfortunately, due to the COVID-19 pandemic, NokScoot had to suspend all operations in 2020 and officially entered liquidation in October of the same year.
Baggage Allowance
Carry-on Baggage
Economy Class passengers were permitted one carry-on bag with a maximum weight of 7kg and maximum dimensions of 55 x 38 x 20cm.
Premium Economy passengers were allowed a slightly larger carry-on allowance. The maximum weight was 10kg and a personal item was also allowed (such as a small handbag or laptop bag).
Checked Baggage
Passengers flying in Economy Class or Premium Economy Class did not have checked baggage included in their fare. Checked baggage would need to be purchased, typically starting at 20kg per bag.
Check-In Information
Online Check-In
NokScoot didn't offer online check-in while in operation. Passengers would need to check in at the airport.
Airport Check-In
Passengers would need to check in at the airport for NokScoot flights.
NokScoot opened its airport check-in counters 3 hours before the scheduled departure time for long-haul flights and 2.5 hours before for shorter flights. Check-in counters closed strictly 1 hour before the flight was due to depart.
Cabin Classes
Economy Class
Economy Class was the standard and most affordable option for NokScoot flights. Seats were in a 3 x 3 or 3 x 4 seat configuration, depending on the aircraft (Boeing 787 or Airbus A320/321). Seats had limited recline. Complimentary water and access to toilets on board.
Checked baggage was not included in the far - this had to be purchased by the passenger.
Premium Economy Class
Premium Economy offered increased comfort and amenities compared to Economy Class. Seats were in a 2 x 3 configuration, offering more legroom and personal space. The additional amenities included wider seats, more legroom, priority boarding, an enhanced entertainment system and a pre-departure beverage service.
In-flight Entertainment
NokScoot operated a low-cost business model therefore it didn't offer personal seatback screens for in-flight entertainment. Instead, it promoted a 'Bring Your Own Device' model, encouraging passengers to access its database of entertainment via their own personal electronic devices.
ScooTV
ScooTV was a wireless streaming service that was accessible through WiFi on a passenger's mobile device, tablet or laptop. Passengers would need to pay to access the database of movies, TV shows and games during their flight.
Wi-Fi
NokScoot only provided Wi-Fi on long-haul flights operated with the Boeing 787 Dreamliner. NokScoot partnered with Panasonic Avionics to provide Wi-Fi onboard their flights. The Wi-Fi wasn't free - passengers would need to pay to purchase Wi-Fi in various data packages with different prices and usage limits.
Food & Drink
NokScoot didn't provide free food or drinks onboard. This is due to its low-cost model to keep ticket prices competitive. Passengers could purchases food or drinks from the in-flight menu (Scoot Cafe).
Scoot Cafe
Scoot Cafe was NokScoot's onboard menu offering a range of hot meals, snacks and beverages for purchase. Passengers could pre-order food/beverages before their flight or order directly from the crew onboard. The menu may have included Asian cuisine such as laksa or roasted chicken, comfort snacks like sandwiches and chips, and desserts.
Frequent Flyer
KrisFlyer Program
KrisFlyer is the frequent flyer program of Singapore Airlines. Since NokScoot was a joint venture between Singapore Airlines and Nok Air, passengers flying with NokScoot could earn KrisFlyer miles based on the distance flown and their fare class. The miles earned could be redeemed for flights with Singapore Airlines, SilkAir, Scoot and other partner airlines.
Scoot Fan Club
Scoot Fan Club was a short-lived frequent flyer program offered by NokScoot for a limited period. Members could receive benefits like priority check-in, bonus miles on NokScoot flights and exclusive discounts on Scoot products and services.
Destinations that NokScoot Airlines flew to
NokScoot Airlines offered both domestic and international flights. It operated domestic flights between Bangkok, Chiang Mai and Phuket. However, it did primarily focus on international flights from Bangkok to Tokyo, Seoul, Osaka and other popular destinations.
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Hub Airport
Don Mueang International Airport
Don Mueang International Airport is one of two international airports in Bangkok, Thailand. Don Mueang was initially the primary international airport in Bangkok until Suvarnabhumi Airport took over. The airport was established in 1914 as a Royal Thai Air Force base. Commercial flights began 10 years later, making it one of the oldest commercial airports in Asia.
Don Mueang International Airport has 2 terminals (Terminal 1 and Terminal 2), handling both domestic and international flights. Airlines that primarily use this airport include Nok Air, Thai Lion Air, AirAsia and VietJet Air.
Fleet
Before ceasing operations, NokScoot's fleet consisted of the following aircraft:
- 7 x Boeing 777-200ER - all returned to Singapore Airlines