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Passengers are permitted 1 x 7kg bag on any MAI flight, which must not exceed the dimensions of 58 x 34 x 23cm. In addition, passengers are permitted one additional item from the following: coat, umbrella, walking stick/crutches, camera, binoculars, books or magazines, baby basket or a folded pushchair.

Passengers have a checked baggage allowance dictated either by piece concept or weight concept. The allocation can be found on the booking confirmation.

Piece Concept

Piece concept is a policy when passengers are travelling with MAI and are interlining to other carriers to and from USA/CANADA. In this situation, passengers are permitted 2 pieces of baggage, which must not exceed the combined linear dimensions (L+W+H) of 158cm and combined weight of 30kg.

Weight Concept

This concept is applicable to all other flights, with passengers in Economy having a maximum weight allowance of 30kg, and passengers in Business having a maximum baggage weight of 40kg.

If your baggage allowance is determined by the piece concept, passengers will be subject to excess baggage fees at the airport if their bags exceed the number of pieces, the maximum dimensions or the maximum weight.

Passengers who are under the weight concept will be subject to excess baggage fees for overweight baggage. For every kilo the bag is overweight, you will be charged accordingly.

Economy Class is the airline's best value, most-simple cabin class. The cabin is split into two sections — one with a full meal service and one without.

Facilities

Economy Class passengers are given plenty of reading material, as well as the option to use the MAI WiFi in-flight entertainment network, which gives passengers access to the airline's in-flight entertainment system through their personal electronic device.

Passengers that have chosen a full meal service will have the option to order two different meal types from the airline's in-flight menu. Each meal comes with a dessert and a drink. Other snacks and drinks are available to order on request.

Seats

Seats are set out in a 3 x 3 configuration on most flights. Each seat gives plenty of room, for a relaxed and laid-back journey.

There is currently no premium economy service available on MAI flights.

The Business Class cabin offers passengers an exceptional in-flight experience with a kind and focused cabin crew at service.

Facilities

The Business Class cabin gives all passengers a full-meal service, unlimited drinks and snacks and a pre-takeoff glass of champagne.

Business Class passengers can also use their personal electronic devices to connect to the airline's in-flight WIFI entertainment system and watch a range of TV shows and movies.

Seats

Business Class seats are set out in a 2 x 2 formation, with each seat giving generous pitch and width.

First Class is not yet available on Myanmar Airways flights.

You can access the in-flight WiFi by downloading the 'MAI WIFI' App before your flight. Once onboard, you will be able to connect to the 'maiair' wifi network to be able to browse or access the inflight entertainment system.

MAI offer passengers a complimentary drink and snack on board shorter flights, with some longer flights having a meal and drinks service. Food is tasty and well presented, composing of items from curry to sandwiches, depending on the route, time and duration of your flight.

Passengers can request a special meal for their flight for medical or religious reasons. The following list are the available ones for order:

• Vegetarian Meal
• Vegetarian Lacto-Ovo Meal
• Western Vegetarian Meal
• Vegan Oriental Meal
• Asian Vegetarian Meal
• Vegetarian Jain meal
• Muslim Meal
• Child's Meal
• Diabetic Meal
• Low Sodium Meal
• Low Cholesterol Meal
• Low Fat Meal
• Gluten-Free Meal
• Non-Lactose Meal
• Hindu Meal
• Oriental Meal
• Seafood Meal
• Fruit Platter Meal

On the drinks service, passengers can choose between alcoholic drinks such as beer and wine, or soft drinks and also some hot beverages.

This airline does not currently operate an online check-in service. However, passengers can select a seat online from 24 hours to 2 hours before scheduled flight departure time.

Passengers must check-in at the airport, ensuring they arrive in plenty of time to complete check-in, security and get to the boarding gate. The check-in counters at the airport open 2.5 hours before the flight departure time, and will close 40 minutes before the flight departure time.

MAI are part of the Sky Smile Privilege Program, which is in partnership with Air KBZ. With this frequent flyer rewards programme, passengers are awarded points, or 'miles', based on the flights they make and the class they fly in. These can then be accumulated and redeemed at a later date in exchange for flight upgrades, discounts or baggage.

There are currently two levels of membership: Diamond and Ruby. Passengers who have travelled on three return flights within one calendar year are entitled to apply for the Ruby membership and start earning points required to qualify for the next level. If a passenger has completed a minimum of six return flights with their Ruby membership, the membership will automatically be moved up to the Diamond membership scheme.

MAI are happy to arrange any form of special assistance where they are able to, and when contacted at least 48 hours in advance. For example, wheelchair users, children travelling alone and expectant mothers may all require additional information about their flight which can be obtained by contacting the airline directly.

MAI are happy to transport sporting equipment, accepting a wide range of items such as diving equipment or golf bags. Contact the airline before you fly, to ensure that they are aware and prepared for any additional or awkwardly shaped baggage.