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JETGO Australia has ceased operations
JETGO stopped flying in 2018.
About JETGO Australia
JETGO Australia or, simply JETGO, was a regional Australian airline that offered scheduled passenger flights within the country. The airline was based at Brisbane Airport (BNE) and flew to several destinations across Australia's eastern states — Queensland, New South Wales and Victoria. At the time that it stopped flying, the airline flew to 18 destinations overall and was one of the top choices for flights throughout the east of Australia. JETGO only ever offered domestic flights in Australia and didn't fly internationally. The airline stopped flying after it went into voluntary administration in 2018 and never returned to the skies.
JETGO was founded in 2011 and began flying charter flights the following year. The airline didn't start flying regularly scheduled flights until 2014 when it began flying regionally between destinations in Queensland and New South Wales. It's first scheduled flight flew between Sydney and Tamworth. Sydney was the airline's base initially but in 2015, the airline changed hubs and started flying out of Brisbane Airport, which remained its hub until it ceased operations in 2018.
Throughout its time, JETGO was one of the best options for flying between destinations in the east of Australia. Among its most popular routes were flights between Melbourne, Brisbane and Wollongong Airport. The airline had planned to launch international flights with a brand-new service between Brisbane and Singapore. But, before the plans came to life, the airline went into administration and stopped flying permanently.
If you're looking for flights between the eastern states of Australia, check out the following pages:
- New South Wales flights
- Queensland flights
- Victoria flights
Baggage
Carry-on Baggage
Passengers were given a free carry-on bag allowance of 7 kg. This allowance could be carried as one bag or two separate bags. No one piece of baggage could exceed the dimensions 48 cm (19") x 34 cm (13") x 23 cm (9").
Checked Baggage
As a domestic carrier, there was no free checked baggage allowance for JETGO flights. Passengers could purchase checked baggage if they needed it. The maximum weight for one piece of checked baggage was 32 kg.
Cabin Classes
Economy Class
The airline had one cabin class — Economy Class. The Economy Class cabin was small but comfortable. It didn't have many added extras and the service was basic but it gave passengers everything that they needed for short flights around Australia, as well as a friendly cabin crew that were enthusiastic to help passengers with anything that they needed throughout the flight.
Seats
Seats were set out in a 1 x 2 or 2 x 2 formation, depending on the flight route and aircraft used. This meant that passengers were always sat next to a window, aisle or both. There were between 36 and 50 seats on each flight.
In-Flight Entertainment & WIFI
There was no inflight-entertainment system or WIFI on JETGO flights.
The airline did provide each passenger with the latest issue of its in-flight magazine, which was usually released every quarter.
Food and Drink
The airline didn't serve in-flight meals due to the short flight times.
However, passengers were given a complimentary drink and a hot or cold snack on the flight.
If passengers wanted something more substantial to eat during the flight, they were allowed to bring their own food and drink on the flight, as long as it was permitted to carry through airport security.
Frequent Flyer
JETGO didn't have a frequent flyer program that passengers could use to earn rewards on.
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Hub Airport
Brisbane Airport
Brisbane Airport (BNE) is the main international airport in Brisbane, Australia and was the hub airport for JETGO. The airline flew from Brisbane Airport for most of the time it was active as a scheduled airline, having previously flown out of Sydney. The airport had and still has two runways and two terminal buildings. Its terminals are split into a domestic and international terminal. As a domestic airline, JETGO Australia flew exclusively to/from the domestic terminal.
Today, the airport is a hub for Alliance Airlines, Jetstar, Qantas, Toll Aviation and Virgin Australia.
Fleet
JETGO flew with a fleet of Embraer aircraft. It had 7 planes in its fleet at the time that it stopped flying and used the ERJ 135LR, ERJ 140LR, ERJ 145 LR and Embraer 190 models.