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Airports with Self-Service Check-In

Airport self-check-in

Self-check-in is becoming more common in today's airports. With these self-check-in kiosk machines, airports can offer contactless services, so you can check in for your flights without having to interact with any airport staff. If you want to make your travel experience quicker and easier then find out which airports offer this service.

Self service check-in

What is an airport self check-in kiosk?

A self-check-in kiosk is a stand-alone machine that allows you to perform the processes normally at a TSA check-in counter. These processes include bag checks, boarding pass printing, capturing your face or fingerprint, and verifying your ID. Self-check kiosks at airports are typically located near the entrance to an airline's ticketing area, near where you drop off your bags. It is the frontline device of a border control management system that ensures a smooth immigration pre-check process.


The goal of these self-service check-in kiosks is not only to help you check in quickly and easily but also to make the airport a safer place by reducing the amount of interaction between you and airline workers in the post-Covid era. They also decrease overhead costs and the amount of check-in traffic at airports. The self-service kiosks play a crucial role in the achievement of both of these goals.

lady checking in for flight

What features do airport self check-in kiosks offer?

Depending on the requirements of border control regulations, self-service check-in kiosks at airports can have a variety of different features. Some airports and airlines provide more basic functionality for their kiosks, while others provide more advanced options with a plethora of features for the auto check-in process.


Airport check-in:

You can check in at your own pace by using the self-check-in kiosk at the entrance to the check-in area. You can identify yourself by entering your flight numbers, and credit card information, or scanning your passports. This lets you choose the seat you want and then print your baggage tags and boarding passes.


Automated bag drop:

With the kiosk's barcode scanner, you can scan the QR code on your bags' tags and drop them off at the bag drop area. The tags will be automatically scanned and sent to the baggage handling area to be loaded onto the right flight.

Airports that offer self-service check-in

London Gatwick Airport:

London Gatwick Airport (LGW) offers multiple methods of check-in to cater for all passengers and how you want to travel. They offer physical check-in for those who prefer speaking to a human. Several airlines offer you the option to use their self-service check-in terminals at the airport. You can use these kiosks to choose your seat and print your boarding card. Airline crew will be on hand if you need help. Once you've checked in, head to bag drop with your checked-in luggage. 

The following airlines operate self-service check-in at Gatwick:

Dubai International Airport:

Dubai International Airport (DXB) has portable check‑in stations at the airport where you can complete check‑in with help from their staff. Send a mobile boarding pass to your email to present through the airport on your phone, or print one out. Tag your bags and porters will take them to your flight. You can even operate the kiosk contactless from your mobile phone.

The following airlines operate self-service check-in:

John F. Kennedy International Airport:

John F. Kennedy International Airport (JFK) has self-check-in at terminals 4 and 5. With this self-service technology, passengers can check in and print their bag tag at one of 86 Amadeus kiosks before dropping their bag at one of the 42 Series 7 Auto Bag Drop units.

The following airlines operate self-service check-in:

Hong Kong International Airport:

Hong Kong International Airport Saves passengers time before their flight with smart check-in kiosks. The facility enables passengers to check in, select seats and collect their boarding passes and bag tags with ease.

Passengers travelling with the following airlines can enjoy our smart check-in facilities:

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FAQs

What are the benefits of using self check-in kiosks in airports?

In the past, airlines and airports had to rely on a manual process or face-to-face contact to verify passengers’ identities. Also, airlines and airports could only check a passenger's identity one at a time.

‍These days, self-service kiosks have made it possible for travellers to spend less time waiting in airport lines and more time enjoying their journey. Likewise, airports and airlines can conduct identity checks on passengers more quickly and efficiently. At times of high passenger volume, when busy airports and airlines are both at full capacity, this is a huge help.

Can I do self check-in at the airport?

Nearly all airlines have switched to self-service check-in kiosks. Gate agents are there to help, but you must check yourself in for your flight and print your boarding passes.

How early should I get to the airport if I'm doing self-check-in?

We still recommend arriving at the airport 3 hours before your flight is due to depart as you can never determine how busy the queues are going to be.