At Alternative Airlines, we understand that your name might not just be your title combined with your first and last name. That’s why we’ve put together some tips on how to add your name to your booking and what to do if the name on your booking doesn't match your passport.
Many names contain special characters such as hyphens, accents or apostrophes, which can sometimes be problematic when filling out an airline ticket. Unfortunately, our system doesn't recognise special characters at this point in time. When making a booking with us, please enter your name without any special characters. Don't worry if your ticket name differs slightly from your passport's name. If you need any assistance with entering your name on a flight booking, don't hesitate to get in touch with one of our customer service advisers.
It's always important that you enter your name carefully when making your booking as some airlines may charge you to rectify a mistake on your ticket. To help guide you when making your reservation, here are some top tips for how to enter your name on a flight booking, as well as some commonly asked questions.
If you don’t have a first name, please repeat your title in the First + Middle name box e.g. Mrs Mrs Smith.
If you do not have a second name, put your title in the first name box and then enter your first name into the last name box. Don't worry if this differs slightly from your passport.
If your family name is one letter long, please enter your first and last name together in the last name box.
If your name contains a suffix like "Jr," please enter the suffix in the first name field after your first name.
If your title, first name and last name exceed 50 characters then enter as much of your name as possible into the First + Middle name box or contact our customer service team for assistance.
If you think you’ve made a spelling mistake on your flight ticket, please consult our flight ticket name changes page for more information or contact Alternative Airlines any time from 9am to 9pm GMT.
If you need any assistance when entering your name on a flight booking, contact one of our friendly customer service representatives to provide you with all the help you will need.
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When entering your name on a flight booking, if there is a suffix like "Jr," in your name, please enter the suffix in the first name field after your first name.
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